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1.0 Account Payment
Signature Web Design no longer accepts Credit Card Payments. We do accept PayPal if you are a member. B. Other Payment Methods Signature Web Design accepts payments by personal check, company check, and money order. All funds must be payable in US dollars. Signature Web Design does not accept international checks in foreign currencies. Payment for services by check must be received 2 weeks prior to renewal dates to avoid interruption of service. C. Returned Check Fee In the event that a check is returned, service will be immediately suspended and customer will be sent a suspension e-mail allowing seven (7) days to rectify the situation. If within the seven (7) days the customer fails to pay all service fees, including a $25.00 reactivation fee and a $25.00 returned check fee, customer's account will be permanently cancelled. Such cancellation does not relieve client's obligation for payment under the terms of the hosting agreement. Cancellation includes the removal of all files on the account. In the event of a charge back, Signature Web Design will immediately suspend all services to client until such time as full payment is received in addition to a $25.00 charge back fee and a $25.00 account ebable fee. 2.0 Late/Non-Payment
If payment has not been received by the date of renewal of an account, the account will be suspended without exception. Upon suspension, Signature Web Design will send an e-mail suspension notice to customer. The customer will have the option of reactivating the account after paying the full amount of the invoice due. An additional fee of $25.00 will be assessed for reactivation. The reactivation fee is non-negotiable. If payment, including reactivation fee, is not received within seven (7) days of account suspension, the account will be permanently cancelled. This includes the removal of all files that may remain, but does not alleviate client's payment obligations under the hosting agreement. 3.0 Cancellation Policy
A cancellation will only be accepted if it is done by one of the following methods: All account cancellations must be received in the above manner at least fifteen (15) days in advance of the date of renewal. Accounts cancelled with less than fifteen (15) days notice shall be cancelled at the end of the next term and shall be charged accordingly. B. Results of a Cancellation When a cancellation request is made, Signature Web Design will immediately remove all configuration information as well as all contents of the account on the date of the next renewal of the account. Customer may request immediate cancellation if so desired Signature Web Design will remove all files. This may include unread e-mail left on the server. 4.0 Refund Policy Since Signature Web Design is a reseller and receives no refunds for it's clients, no refunds will be available. 5.0 Keeping Billing Information Current
You can update your billing information changes to Signature Web Design online at http://www.signaturewebdesign.com/edit.htm B. Out-of-Date Records Periodically it may become necessary for Signature Web Design to contact the customer. If the information provided to us is not current, it may lead to the customer failing to receive notices. The customer is solely responsible for keeping all personal and billing information current at all times. Signature Web Design is not responsible for actions that are taken as a result of a customer's failure to respond to Signature Web Design's notices. 7.0 Taxes
Signature Web Design shall not be liable for any taxes or other fees to be paid in accordance with or related to purchases made from customer. Customer is solely responsible for all taxes and fees of any nature associated with Signature Web Design, Inc.'s products and service. |